Free insured delivery across India · GST-inclusive prices · 7-day returns info@elloragems.com +91 7249693982

Talk to a gem advisor

Need help choosing a stone, the right ratti weight, or a ring made? Tell us what you need. We usually reply within a few hours, Monday to Saturday.

Your details are kept confidential and never shared.

FAQ

Frequently asked questions

Are all your gemstones natural?

Yes. We sell only natural gemstones. Any treatment, such as heating or minor oiling, is clearly shown on the listing and on your invoice.

Is the price inclusive of GST? Are there any other charges?

Yes, every price on the site includes GST. Insured delivery within India is free. The amount you see at checkout is the amount you pay.

How do I pay?

At checkout you pay securely on Razorpay by UPI (GPay, PhonePe, Paytm), debit or credit card, net banking or wallet. We never see your card or bank details.

How long does delivery take?

In-stock stones are usually dispatched within 2–3 working days. Delivery takes 2–6 days depending on your PIN code. You receive a tracking number by email.

What is ratti and how is it calculated?

Ratti is the traditional Indian unit of gem weight. We show both carat and ratti for every stone (1 carat = 0.2 g). If your astrologer has recommended a weight, filter by carat or ask us to find a stone in that range.

Do your stones come with a certificate?

Every listing shows the exact weight, measurements, origin and treatment. Where a lab certificate already exists it is shown on the listing. Lab certification can also be arranged on request before dispatch.

Can I return a stone?

Yes. If the stone does not match its description, video or certificate, tell us within 48 hours of delivery and return it within 7 days for a full refund. See our Returns & Refund Policy.

Can you set the stone in a ring or pendant?

Yes. Choose "Ring / pendant making" in the form above and tell us the metal and size. We will share designs and a price.