Free insured delivery across India · GST-inclusive prices · 7-day returns info@elloragems.com +91 7249693982

Buying a gemstone online, made simple

You see the exact stone on video and pay securely. It reaches your door insured, and if it doesn't match its description you can return it.

  1. 01

    Choose your stone

    Filter by gemstone, shape, origin and budget. Every listing shows the real stone on video with its weight in carat and ratti, its measurements, origin and treatment.

  2. 02

    Add to cart & pay

    Check out with your delivery address and pay on Razorpay by UPI, card, net banking or wallet. The price includes GST and delivery is free.

  3. 03

    We pack & dispatch

    Your stone is checked again, sealed in gem paper with its label, and dispatched insured. This is usually within 2–3 working days. You get a tracking number and GST invoice by email.

  4. 04

    Delivered to your door

    Delivery needs a signature. Please record a video while opening the parcel. If anything is not as described, tell us within 48 hours.

Our promise

What you can count on

The exact stone

The video and photos show the stone you will receive, not a sample.

Carat & ratti

Weighed on calibrated scales and shown in both carat and ratti, with the price per ratti.

Natural, treatments disclosed

Any heating or oiling is stated on the listing and on your invoice.

Secure payment

Payments are processed by Razorpay. We never see or store your card or bank details.

Insured delivery

Fully insured from our office in Jaipur until you sign for it.

7-day returns

Not as described? Return it within 7 days of delivery for a full refund to your original payment method.

Good to know

Weights, payment & delivery

Carat and ratti — what is the difference?

Carat is the international unit of gem weight (1 carat = 200 mg). Ratti is the traditional Indian unit that astrologers often use. Different conventions exist for converting carat to ratti, so we show the ratti weight given for each stone. If your astrologer has asked for a specific ratti, tell us and we will confirm before you pay.

Which payment methods can I use?

UPI (GPay, PhonePe, Paytm and others), RuPay, Visa, Mastercard and Amex cards, net banking from all major banks, and popular wallets. Everything is processed securely by Razorpay.

What happens if two people buy the same stone?

Every stone is one of a kind. It is reserved for whoever completes payment first. In the rare case that a stone sells while you are paying, we contact you at once to offer a similar stone or a full refund.

Will I get a GST invoice?

Yes. A GST invoice is sent with every order. If you are buying for a business, add your GSTIN at checkout.

Do you deliver to my PIN code?

We deliver insured across India through reliable courier partners. If a remote PIN code is not serviceable, we will contact you before dispatch.

How do returns and refunds work?

If the stone does not match its description, tell us within 48 hours of delivery and send it back within 7 days, unaltered and in its original packing. After inspection we refund the full amount to your original payment method within 7 working days.

Ready to find your stone?

Browse every natural gemstone in stock, each with its own video and a GST-inclusive price.

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